Why isn't my keyboard working on Kindle Fire?

Eleanor
25.07.2013
Eleanor

Once my sister was talking to her friend. And the keypad just went all glitchy all of a sudden and every time you click on a letter it freezes, then the keypad disappears. And it's been like this ever since?

Does anybody know whats wrong?

ALL Clear
27.07.2013
ALL Clear

Have you tried to reboot the device? Quite probably it'll solve the problem. Here you can find steps on how to reboot it, as well as solution to some common issues:

http://budurl.com/KindleFireQuickFix

If problem persists, try to get reach of Amazon support for help.