My kindle fire HD wont charge?

Kris
28.09.2012
Kris

So my new Kindle Fire HD just came last night and wen i tryd to charge it, it wont charge unless im pushing the charger into it really hard. I want to know if anyone elts has this same problem and if its an easy fix or if i should get it replaced. Thanks for your help

maxmom
28.09.2012
maxmom

I have a kindle that I've had for 7 months and it quit charging. Get another one.

Guest
28.09.2012
Guest

I have bought a Kindle Fire and mine was doing the same thing by not charging so i contacted the store i got mine from they exchanged it for me with receipt but also you can call place were you bought it

Best Info
30.09.2012
Best Info

Troubleshooting on charging of the Kindle Fire HD:
http://www.amazon.com/gp/help/customer/display.html/?ie=UTF8&camp=1789&creative=390957&linkCode=ur2&nodeId=201008260&tag=kndfjh-20#battery

Have you tried to restart the device, as mentioned in the troubleshooting? Or see if other advice there helps.